Basic System Requirements
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      Basic System Requirements

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      Below are the minimum and recommended system requirements to run STACK and project size guidelines for optimal STACK performance.


      Internet Browsers

      We recommend using the latest version of these web browsers for the best STACK experience:

      Google Chrome - Download Here
      Mozilla Firefox - Download Here
      Safari - Apple - Download Here

      *STACK will run in other browsers; however, we no longer support Internet Explorer.

      NOTE: Clearing your browser cache on a regular basis will help ensure optimal STACK performance.


      Operating Systems

      Windows 7, 8, 10 or 11
      Mac OS X
      Linux


      Processor & Memory

      i5 processor with 8 GB of RAM or better

      *As a general rule, STACK will run best on devices less than 4 years old.


      Internet Connection Speeds

      Recommended speeds: Download ≥ 20 Mbps, Upload ≥ 5 Mbps
      Minimum speeds: Download ≥ 15 Mbps, Upload ≥ 3 Mbps

      *You can check your internet connection speeds for free at www.speedtest.net.


      Additional Software

      To use STACK’s Excel tools, you will need a supported version of Microsoft Excel:

      • Report Sync Add-In supports Excel 2016 or greater
      • Project Cost Calculator supports Excel 2010 or greater

      Hardware

      For precise control, use an external mouse with your device (PC, laptop, tablet, iPad). Drawing with the built-in track pad of a device, your finger, a stylus, or Apple Pencil will not produce consistent results and is not advisable.

      Any mouse* or keyboard/mouse combination will work with STACK.

      *If you have an Apple Magic Mouse, we recommend adjusting to a lower scroll speed. Click here for instructions.


      Project Size Guidelines

      For optimal performance, keep the size of each project in STACK within these guidelines:

      • Plan pages
        Up to 500 per project is optimal; performance degrades at 5,000+
      • Takeoff templates
        Up to 100 per project is optimal; performance degrades at 300+
      • Measurements
        Up to 1,000 per project is optimal; performance degrades at 5,000+

      Larger projects will run slower on the average device. We recommend splitting project documents into two separate projects if you reach the thresholds listed above.


      Related Articles

      Troubleshooting Browser and Device Related Performance Issues
      Clear Your Cache - Chrome, Firefox and Safari
      Download Chrome or Firefox


      If you need additional assistance, please Contact Us.


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