Troubleshooting Tips

The browsers, operating systems, processor & memory, internet speeds, software, and hardware needed for STACK to perform best.

Steps to diagnose and fix general performance issues like slow uploads, lagging, crashing, and workflows not running as expected.

Avoid slow uploads and lagging - STACK performs best using Chrome, Firefox or Safari as your browser. Download instructions for Mac and PC.

Clearing your cache regularly can help prevent or fix slow uploads, lagging, problems printing to pdf and other general performance issues.

Step to resolve STACK performance issues caused by the DuckDuckGo browser extension in Chrome.

STACK may request HAR files to analyze browser performance in troubleshooting situations. Instructions for Chrome, Firefox, Safari, and Edge