Clear Your Cache - Chrome, Firefox and Safari
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    Clear Your Cache - Chrome, Firefox and Safari

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    Article summary

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    As you visit websites, your browser accumulates cache. This can slow navigation speed and sometimes causes an old version of a web page to load instead of the most current page.

    Clearing your browser’s cache can free up space - helping to maximize speed and performance - and ensures that you see the most up-to-date web pages and information.

    STACK is regularly updated with enhancements and new features. We recommend clearing your cache on a regular basis to experience the best performance and latest updates.

    Click your preferred browser below for instructions on how to clear the cache.

    Google Chrome     Mozilla Firefox     Safari - Apple


    How to Clear Your Cache in Chrome

    1. Open Chrome on your computer.
    2. Click the Menu icon (three dots) at the top right on your browser toolbar.
    3. Select Clear browsing data... from the dropdown menu and a new info box will open.
    4. Set Time range to All time.
    5. Make sure Cached images and files is the only box checked.
    6. Click Clear data.
    7. Click the Refresh button on your browser toolbar and begin working again.



    How to Clear your Cache in Firefox

    1. Open Firefox on your computer.
    2. Click the Menu icon (three lines) at the top right on your browser toolbar.
    3. Select History from the dropdown menu.
    4. Select Clear Recent History... and a new info box will open.
    5. Set Time range to clear to Everything.
    6. Make sure Cache is the only box checked under the History heading.
    7. Click OK.
    8. Click the Refresh button on your browser toolbar and begin working again.



    How to Clear Your Cache in Safari

    1. Click on the Develop tab on the Safari menu bar at the top of the page.*
    2. Select Empty Caches from the dropdown menu.

    *See instructions below if the Develop tab is not showing on the menu bar.


    Add Develop to Menu Bar:

    1. Click on the Safari tab at the top left of your screen.
    2. Select Settings... from the dropdown menu and a new menu box will open.
    3. Click the Advanced tab.
    4. Check the Show Develop menu in menu bar box and close the Settingmenu.*

    You can now follow the instructions above to clear your cache.



    Troubleshooting Browser and Device Related Performance Issues


    If you need additional assistance, please Contact Us.


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